Shipping & Returns

 
Shipping


We can ship to virtually any address in the world.


Geeky Paws chooses Australia Post and uses Flat Rate Postage fees which are calculated at checkout.

Free Shipping applies to Australian and New Zealand orders over $100

 

Refund/Return Policy

All returns and exchanges for goods, are decided on a case-by-case basis. I want you to be thrilled with your purchase & will do what I can to help you be happy.

Please make contact at bec.geekypaws@gmail.com

Items are entitled to be refunded or returned based on complaint. If an item is unsatisfactory, a written explanation is needed before the item may be considered for a refund. Buyer must take into account the description of the item before requesting a refund. If the item matches the description by the seller and the buyer is unsatisfied, seller is not responsible for refund.

 

Complaints/Comments/Concerns

Any complaints (comments/concerns) about items may be sent to bec.geekypaws@gmail.com.

There is no guarantee of a resolution, but I'll do my best. 

 

Custom Orders

If you are looking to buy a custom made item, contact me at bec.geekypaws@gmail.com and we can chat about what you're looking for.

Please allow extra time on production and delivery of custom orders.